The Atkinson is recognised as a top performing visitor attraction as reviewed by Travelers on the world’s largest travel site.
The Sefton Council run multi art-form venue has welcomed over 1 million visitors through its doors since opening in 2013 and has today announced that it has received a TripAdvisor® Certificate of Excellence award.
Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site.
To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
Emma Lloyd The Atkinson’s Principle Manager: Programmes, Audience Development & Enterprise said:
“We are delighted to have been awarded the TripAdvisor Certificate of Excellence, it is a true source of pride for the entire team at The Atkinson and we’d like to thank all of our visitors who took the time to complete a review on TripAdvisor,”
“The customer’s experience is at the heart of what we do. Whether you are coming to see a show, spending time in our galleries, visiting the new museum, having a bite in our Bakery or choosing a book from our fabulous library – we want you to have the best experience possible with us. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”
“TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”